Kommon Poll Documentation

Learn how to set up Kommon Poll, create listening projects, read dashboards, configure alerts, and turn social data into decisions.

What you’ll learn

Getting started with Kommon Poll

Understand what Kommon Poll is, why social listening matters, and how to navigate the platform.

Creating listening projects

Learn how to define goals, design queries, add tracking links, and configure projects that stay clean and actionable.

Working with mentions

Drill down into individual posts, reviews, and conversations, and learn how to tag, export, and act on them.

Dashboards & analytics

See how Kommon Poll turns mentions into metrics, charts, and filters you can trust for reporting.

Trends & topics

Learn how to detect emerging topics, track hashtags, and use trend insights to shape campaigns and content.

Sentiment, emotion & intent

Go beyond volume to understand how people feel, what they care about, and why they are talking about your brand.

Audience & influencers

Break down who is talking, where they talk, and which authors or influencers matter most to your brand.

Competitor benchmarking

Set up competitor monitoring, compare share of voice and sentiment, and uncover whitespace opportunities.

Reporting, alerts & sharing

Configure alerts, schedule reports, and share dashboards and Mention Walls with your wider team.

Kommon Poll AI

Discover how Kommon Poll AI (Kampanion & Insight) turns raw mentions into natural-language explanations and next steps.

Best practices & FAQs

Review common questions, troubleshooting tips, and best practices for keeping your projects fast, clean, and reliable.